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IT Services

At Fides, we help companies stay competitive and stick to their core competence, by taking care of their strategic IT functions. Our services portfolio meets our clients’ most complex challenges. We bring business perspective, years of experience and practical ingenuity to every engagement.

Fides offers a set of specialized services that are aligned with your vision and business needs.


app management

Fides has a well-defined application management process which allows effective capture, reporting and resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided among the various teams depending on the criticality of the requests.

Till now, Fides has worked on many long term application management projects for the government departments. We have maintained upgraded and managed critical business and financial applications for the Ministry of Postal Services across the country, reducing the down time to virtually zero. We have been providing dedicated on-site support at more than 100 cities across the country.

We provide services in the following areas:

  • Application support
  • Technical helpdesk support
  • Chat & e-mail support
  • Provision of technical staff
  • Design update
  • Upgrades and patches
  • Code review
  • Service level agreements based support services
  • 24×7 support & maintenance of application systems
  • Documentation maintenance


Application Development

Fides’s software professionals have years of experience in developing customized software applications for small and mid-level businesses. We have a well-defined and mature application development process which comprises the complete Software Development Life Cycle (SDLC) from business requirements analysis to warranty support of the application. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the delivery teams. It helps organizations be future-oriented and competitive in their business while at the same time being cost effective by fine-tuning their business critical applications.

Small and mid-level companies can use our experienced development team as their extension for custom application development, re-engineering of existing applications, and web enabling of legacy applications/workflows. We provide following services:

  • Custom application development
  • Web development
  • Application upgrades
  • Re-engineering of existing applications
  • Migration of legacy application to modern technology platforms
  • Web-enabling legacy applications

Contact Us Today!

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