Client Name: Ministry of Communications – Pakistan Post
Fides has been serving Pakistan Post Khyber Pakhtunkhwa on Counter Automation & Military Pension Payment Project for the last 3 years.
The Military Pension Payment System is designed to facilitate the pensioners to collect their pensions through Post Office. The Counter Automation System consists of different applications including Saving Bank application. These facilitate the customers and postal Staff to make transactions efficiently and electronically.
Under the project scope, Fides is providing support services at 16 cities. Fides has deployed a team of well qualified Support Engineers on-site at all locations. The responsibilities of Fides Support Engineers are as under:
Fides has a dedicated Project Manager and a team of experienced programmers at Fides head office. Their responsibilities are as under:
Since in agreement with M/s Fides Technologies, our software applications are very effectively being maintained by the Vendor reducing the downtime of our mission critical transaction and financial application to virtually zero.
Director Computers, Pakistan Post